- Be an Administrator
To reset a user’s password:
- Log onto Workplace Online.
- Click on the Team tab if the user is a member, or the Connections tab if the user is a connection.
- Select the user whose password you want to reset.
- Click Edit.
- Click Change Password. This will open the Change Password popup:
- Enter and confirm the new password.
- Enter your own password.
Click Change Password to save the changes.